Compliance Catalyst
All publicly traded companies are required by law to archive electronic communication content for extended periods, including all email messages. While almost all publicly traded companies have some type of enterprise email archiving solution, these solutions are optimized to capture user-generated email messages; i.e., those messages that are generated from or received into an employee's email inbox.
However, most enterprise archive solutions do not adequately provide a mechanism to capture automated email messages that never touch a traditional user mailbox. Because many of these automated emails never touch the enterprise groupware systems, like Microsoft Exchange or Lotus Notes, they are not journaled or captured in the enterprise archive.
Compliance Catalyst provides an automated, policy-based approach to routing email and archiving messages without any impact on host-based email systems. It integrates email from applications, such as CRM applications, into existing email archiving solutions with no impact to host-based email systems. The result is more effective global compliance, email archiving, e-discovery and litigation support.
Examples of automated emails include:
- Marketing messages generated from CRM systems ("buy this product or service")
- Publications ("we recommend this stock as a buy opportunity")
- Service notifications ("your account statement is online")
- Confirmations ("this is your receipt for your transaction")
Automated emails from the enterprise are often a critical communications channel with customers, and therefore should be considered significant business records. If these messages are not archived in the same system as user generated messaging, or if this messaging channel is neglected, an enterprise opens itself up to considerable gaps in Sarbanes-Oxley compliance and potential legal risk.
The ColdSpark Compliance Catalyst
ColdSpark can help companies close this compliance gap with the patent pending Compliance Catalyst solution. Compliance Catalyst allows enterprises to capture, classify and insert automated messages into existing enterprise archiving solutions. By leveraging direct integration with many of the top enterprise archiving products, the Compliance Catalyst can be implemented without requiring changes to existing email and compliance infrastructure.
In addition, the Compliance Catalyst can integrate with other technologies to support end-to-end regulatory compliance for automated messaging. This allows the enterprise to scan and classify their automated email using the same Data Loss Prevention, encryption, and surveillance solutions used for their user-generated messaging.
The Compliance Catalyst solution offers the enterprise a platform to enforce policy and compliance across all messaging, regardless of the source, without replacing your existing email infrastructure.
To learn more about this solution from ColdSpark, download the Compliance Catalyst Datasheet.
A Proven Technology for the Enterprise
The foundation of the ColdSpark Compliance Catalyst solution is ColdSpark enterprise platform technology: The SparkEngine Mail Transport Platform™. Two additional technology modules, The Classification Engine and Archive Channel modules are tightly integrated with the SparkEngine to facilitate granular control over classification, indexing, and routing of messages generated from automated systems. Additionally, these technologies enable the insertion of bifurcated copies of messages and indexed metadata into multiple enterprise archive systems.
The ColdSpark Compliance Catalyst solution not only helps meet the compliance standards of today, but also exceeds expectations and helps create protection for future regulations. The solution is based on a powerful policy engine that enables email administrators to route and classify messages based on a number of factors: from address, recipient addresses, sending host, line of business, content, or any criteria discernable from the enterprise LDAP environment.
Key Benefits
Working with the email compliance and archiving solutions already installed at the enterprise, ColdSpark Compliance Catalyst will be the foundation for reduced risk and greater visibility into automated messaging.
- Helps protect from lawsuits, fines, and penalties
- Supports effective response during discovery
- Leverages existing messaging and compliance infrastructure investments
- Provides effective response to litigation
- Near - turnkey solution, yet fully extensible platform
- Highly scalable to support the needs of the world's largest companies
The ColdSpark Compliance Catalyst: An enterprise platform to enforce policy and compliance across all messaging, regardless of the source, without replacing your existing email infrastructure.