Multi-Channel Email Archiving
The Current Situation
Email archiving is a major component of any IT governance and compliance strategy for organizations of every size. These solutions allow organizations to retain and search email for litigation and compliance support and provide a last line of data recovery capabilities. However, many of these solutions were selected based upon the needs of an organization and the solutions that were available in the market at that time. Once deployed, organizations find it nearly impossible to change from their current solution to a better fit given the changes in their business requirements or compliance and regulatory changes. Mergers and acquisitions provide additional requirements when the combined companies have different email archiving solutions as part of their environments. Often the combined organization is forced to maintain and operate multiple archiving solutions, driving up operational costs and creating potential gaps in compliance requirements.
The ColdSpark Solution
ColdSpark Multi-Channel Email Archiving solution allows organizations to manage multiple archives, even from different vendors, in a centralized fashion. This solution allows organizations to create policies that can inject messages to specific archives, based upon such categories as line of business, type of user, message creator and type of message. This solution can also create multiple copies of the same message for archiving in multiple archives. This allows users to migrate from one solution to another over time without requiring them to “pull the plug” on the legacy archive until sufficient data has been migrated to the new archive.
Benefits
- Directly inject messages into email archiving solutions with no performance impact on host email servers.
- Manage multiple archives from a centralized location to reduce operational costs.
- Manage archives from multiple vendors from a centralized location to reduce operational costs and enable migration.
- Capture and archive messages from applications, such as CRM and marketing applications, that are not routed through host email servers.
- Create archiving policies for messages, based upon customizable fields, routing messages to designated archives to improve litigation, discovery and compliance response times
- Migrate or consolidate email archiving solutions by providing a managed transition between disparate solutions.