ColdSpark Customer Email Solutions
ColdSpark transforms the enterprise's ability to harness the power of email for communicating with customers. ColdSpark’s customer solutions enable you to deliver valuable, personalized, relevant content and offers to your customers in real time, revolutionizing the capabilities of email and the integration of email programs and services in enterprise customer interactions.
Customer Email Solutions
- Customer eChannel: Unify communication with customers
- Marketing and Publishing: Deploy powerful, dynamic mass communication
- Transactions and Service: Enable dynamic, real-time, one-to-one messages
- Secure Messaging: Secure documents and messages to customers
- Outbound Delivery: Deliver every email with speed
The New Customer eChannel
Email is the number one form of business communication and the leading channel for customer communication. The rise of this channel has produced a wave of new requirements to leverage the advantages of email as a real-time, interactive, visual, personal, storable, measureable, integratable, and cost-effective medium. Email has moved from a communication utility to an essential business-process platform.
Powerful Enterprise Technology
Automated, data-driven email systems that combine marketing and transactions into one centralized enterprise system – tuned for high performance.
Powerful solutions for email result in increased revenue, happier customers, competitive advantage, reduced risk of lawsuits, fines, data loss and security breaches, improved productivity and substantial cost savings. The most powerful solutions for email provide unified capabilities, future-proof support for downstream requirements and flexible integration with enterprise systems to leverage the best the enterprise has to offer – applications, data, content, processes, infrastructure, and most importantly, business-specific creative ingenuity – all to the power of email.